Enabling Google Analytics

Google Analytics is a free Web analytics service that provides statistics and basic analytical tools for tracking usage of Navigo.

Google Analytics is available to anyone with a Google account. If you need a Google Analytics account, you can create one for free.

Once you have an account, the next step is to configure tracking:

1. Find your tracking code, tracking ID and property number in your Google Analytics account

2. Enter the tracking code into Voyager

Finding Tracking Information

To find the tracking code, tracking ID, or property number in your Google Analytics account:

1. Sign in to your Google Analytics account

2. Select the Admin tab

3. Select the account associated with Navigo using the ACCOUNT drop-down menu

4. Select the property that you want to use with Voyager from the PROPERTY drop-down menu

1. Click Tracking Info > Tracking Code, which shows the Tracking ID

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Entering Tracking Information in Voyager

To enter the Tracking ID in Voyager:

1. Go to Manage > Settings > Analytics

2. Copy and paste the Tracking ID into the Google Analytics Key field

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To verify tracking code configuration, go to the Real-Time section of your Google Analytics page.

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Depending on when you created the Google Analytics PROPERTY, it may take a a few minutes before your tracking results are displayed.

Configuring Google Analytics Tracking

Once you have enabled Google Analytics, you can track the following:

• All Manage UI Pages (this can be turned on/off, it is ON by default)

  • Home

  • Search

  • Portal

  • Processing

  • Details

  • Page view

  • Unique Page views

  • Time on Page

  • Entrances

  • Bounce Rate

• Sessions

• Custom Events listed in the following table:

User Tracking

Upon login, the username is sent to Google Analytics. If the username contains any personally identifiable info (user's actual name, email, etc.), Google Analytics doesn't allow capturing it.

Reporting

Google Analytics offers a flexible query and reporting solution. You can filter by any field above or any combination of fields. For example:

• Search Events by Time

• Search Events by Size

• Search Events by Time within N seconds

• Search Events by Size within N result count

• Downloads of a certain Format

• Number of Saved Searches performed

• Number of Tasks Run by Type

• Number of Tasks Run by Type and Success/Failure

Setting up Analytics for Site Searches 

Google Analytics Site Search must be set up for each reporting view in which you want to see user search activity. To set up Site Search for a view:

1. Sign in to your Google Analytics account.

2. Navigate to a view in which you want to set up Site Search.

3. Click View Settings.

4. Under Site Search Settings, set Site Search Tracking to ON.

5. In the Query Parameter field, enter the word or words, maximum of 5, that you'd like to designate a query parameter. Below is a list of example parameters you can use. 

Example Query Parameters:

NOTE: Facets are essentially the fields in your index. You can use any field as a query parameter in your analytics.