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Using Analytics as an End-User

Using Analytics as an End-User

Voyager Analytics provides data insights and visualizations to help users understand, monitor, and optimize their search index and user activity. This document outlines how to access, interpret, and utilize the Voyager Analytics features within the Analytics application.

Voyager Search - Analytics icon.png

 

 

IMPORTANT: Ensure appropriate permissions are granted to access Analytics. An admin or other user with the proper permissions will need to enable the ability for end-users with no account (known as Anonymous users) to be able to access it. To do this, go to Manage UI > Security > Permissions and under the Anonymous column, click on the X next to View Analytics and it will change to a check mark.

To learn more about enabling Analytics tracking for both users with and without accounts, please refer to the following documentation: Enabling and Using Voyager Analytics

 

1. Accessing Voyager Analytics

  • Navigation:

    • From the Navigo interface, conduct a search and then navigate to Actions > Analyze Results to open up the Analytics application.

 

2. Analytics Dashboard Overview

The Analytics dashboard includes several interactive visualizations and reports that give an overview of system usage and content insights.

To learn more about how to create charts in Analytics, please refer to the following documentation: Creating Charts in Voyager Analytics

 

Common Widgets and Panels:

  • Search Activity:

    • Track the number of searches performed over time.

    • Identify trends in keyword usage and peak search periods.

  • Index Composition:

    • Breakdown of content types (e.g., documents, imagery, shapefiles).

    • View total number of indexed items and growth over time.

  • User Engagement:

    • Reports on most active users and most accessed items.

    • Click-through rates and session durations.

  • Geospatial Coverage:

    • Visualize where content is located geographically.

    • Interactive map showing indexed spatial extents.

3. Using Filters and Time Ranges

  • Date Range Filter:

    • Select a custom date range or choose presets (e.g., Last 7 Days, Last Month).

  • Facet Filters:

    • Narrow results based on collection, content type, tags, or users.

  • Drill-down Options:

    • Click on specific chart elements to filter and explore related data.

4. Exporting and Sharing

  • Download Options:

    • Export charts or raw data (CSV, JSON) for use in external tools.

  • Embed Links:

    • Share direct links to specific analytics views with team members.

5. Custom Dashboards (If Enabled)

  • Create Custom Views:

    • Drag and drop widgets to create dashboards tailored to team needs.

  • Save and Reuse:

    • Save custom dashboards for repeat use or for different roles (e.g., Admin vs. Analyst).

6. Use Cases

  • Monitoring Search Trends:

    • Adjust metadata or tagging strategies based on top search terms.

  • Data Inventory Assessment:

    • Evaluate index growth and gaps across formats or categories.

  • User Behavior Analysis:

    • Improve UX or training by understanding how users interact with the system.

 

To learn more about customizing or troubleshooting in Voyager Analytics, contact support at support@voyagersearch.com or visit the following section under Manage Voyager > Voyager Server > Analytics: Voyager Analytics and the Pulse App